Our Door Supervision service provides professional, licensed staff to manage entry points at pubs, clubs, private events, and corporate venues. These officers balance the dual roles of security enforcement and guest relations—ensuring only authorized individuals gain entry while maintaining a welcoming atmosphere.
Door Supervisors conduct ID checks, handle guest lists, and manage queue lines with courtesy and firmness. They are trained in conflict resolution and de‑escalation techniques, so any issues at entry points are resolved swiftly and calmly. Our supervisors also monitor for prohibited items, enforce dress codes, and coordinate with internal staff for VIP or media access.
Beyond entry control, Door Supervisors serve as your brand ambassadors. They greet guests, provide information, and assist with directions—enhancing the overall experience while upholding safety and compliance with licensing regulations.
Licensed Door Supervisors compliant with local regulations
ID verification, guest‑list management, and ticket checks
Queue management and crowd flow control at entry points
Prohibited item detection and confiscation protocols
Conflict resolution and de‑escalation training for staff
Coordination with venue staff for VIP/media access
Enforcement of dress codes and house policies
CCTV monitoring integration for enhanced oversight
Incident reporting and liaising with law enforcement if needed
Guest‑service role: greetings, directions, and information assistance
